Just like a normal buying if you want to
buy anything from online then you have to start searching that specific product
if you don't know any specific store website or some time you have to
search famous or known stores website. Just like conventional buying process
you can also compare prices of same products on different store websites. such
kind of facility is some time available on the same page or some time we have
to take help of search engines just like Google , yahoo, ask me etc. to make
the buying experience better products picture in HD quality, good
description, prices are also available together with instructional video.
Different ordering methods are created on the website to
facilitate user while making order following is the list of some of the common
methods used in Pakistan.
- Potential customer may call on the phone numbers which are mention on the website
- Potential customer may process their order through online chat.
- One can also send their query or order with the help of query form available at contact us page.
- One can directly send their address together with the name of product and contact information on registered mail to process their order.
- One can process their order through press add to cart button. This method is widely used by the educated class in Pakistan.
To reduce conflicts and to protect the rights of buyer and
seller different terms and condition are establish following are few of them.
- In case of defective product received, customer should informed to the telebrands customer care department within 48 hours.
- We use to provide 06 months warranty of almost all products and 15 days money back warranty in case if product is unable to cater customer need.
- Product will be repaired during warranty period in case if product is not repairable then it will be replace.
- If product is tempered or repairing attempt is made by the customer end or if product is not used as per instruction manual then this act will void the warranty.
- After the expiry of warranty period , repairing services will be charged from customer.
- If product is mishandled by the customer then we will provide replacement of the same.
- Funds can be refunded if product can be repaired or replaced.
- It is the responsibility of the customer to send defective product to our office address to claim warranty.
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